You must
- Collect only public business information, for lawful business purposes.
- Follow the email, marketing and privacy laws where you and your contacts are, such as UK PECR, UK and EU GDPR, and CAN-SPAM.
- Include your real sender details, a postal address and an easy way to opt out in every email.
- Honour opt-outs quickly and keep those people on your do-not-contact list.
- Respect each website’s terms and robots.txt.
You must not
- Send spam, bulk unsolicited messages to consumers, or misleading emails.
- Harass, scam or phish anyone.
- Collect sensitive personal data, or data about children.
- Get around logins, paywalls, CAPTCHAs, rate limits or blocks, or hide your identity from websites.
- Change Kestrel to remove its safety limits or licence check.
- Resell data collected with Kestrel as a list or database.
What happens if rules are broken
We may warn you, limit features, or suspend or end access. We may also co-operate with lawful requests from authorities.
Reporting misuse
If you received an unwanted message that may have been prepared with Kestrel, tell us through the Contact page and we will look into it.